Warranty: 5 years limited warranty. This warranty does not apply to commercial or institutional use. All warranties apply to the original purchaser and begin at the date of purchase.
What it covers: Furniture frames are warranted to the original purchaser to be free from defects in material and workmanship for a period of 5 years from the original date of purchase. We will warranty the powder coat finish for a period of 3 years from the original date of purchase against blistering or peeling.
What it does not cover: This warranty does not cover damage caused by ammonia, harsh abrasive cleaners, pool chlorine, suntan oils, blocks and/or lotions, also not warranted is accidental damage (fire, wind, or freezing or other acts of nature) and any failure caused by unreasonable use or abuse. Rust seepage or bleeding from crevices or hidden surfaces inherent in some ornate designs, rusting and/or oxidation of furniture resulting from exposed metals that have been scratched, chipped, or not properly maintained. Any furniture placed for a period of time within 10 miles of a salt-water pool/coastline, hard- water deposits or calcium build-up due to minerals found in regional water supplies are also not warranted. Due to the unique nature of hand-applied finishes, fading and wearing is not included in this warranty. In addition, this warranty does not cover cast iron rusting, rocker and swivel mechanisms, adjustable feet and glass top breakage.
Granite tabletops are warranted for a period of one year from the original date of purchase. This limited warranty only covers the workmanship and structural integrity of the top. This warranty does not cover the fading of the granite tops as all natural stone tops will fade under direct sunlight over a period of time.
All standard fabric cushions (ready-made polyester cushions) are warranted to the original purchaser for a period of one year from the original date of purchase. This consists of the cushions being free from defects in material and workmanship. This warranty does not cover fading of fabrics, damage caused by ammonia, harsh abrasive cleaners, pool chlorine, suntan oils, blocks and/or lotions, mold, mildew, neglect or from lack of providing reasonable care and maintenance.
Any changes done by the manufacturer are beyond our control and we cannot guarantee any replacements to be 100% consistent with your existing item(s).
We reserve the right to make a disposition whether to replace, repair or refinish any covered warranty product. For all items that have minor scratches, we will send out touch up paint with the instructions on how to apply and not replace the item itself. In the event that any product is not longer available, equal value replacement will be offered. It is the responsibility of the purchaser to pay all freight costs for replacement after the 1st year of purchase. When requested, photograph(s) and proof of purchase must be provided to us when requesting replacement or repair.
Furniture: We recommend that you wash your furniture with a mild liquid soap. If the furniture is scratched down to the bare metal, we recommend lightly sanding the area then apply the touch up paint. When applying touch up paint, all surfaces must be completely clean and dry before applying. Brush on black paint (base coat) first. Allow for it to dry completely. With a clean brush, apply bronze paint. When using the bronze paint, do not overload brush. Brush should look dry. Lightly touch the surface area that needs to be refinished. Allow the paint to dry completely. To keep your furniture looking its best, store or cover furniture when not in use for an extended period of time. PLEASE NOTE: NEVER LEAVE FURNITURE STANDING IN WATER. DO NOT USE AUTOMOTIVE PRODUCTS ON FURNITURE.
Granite Table Tops: In order to maintain and preserve the appearance and resistance to staining, reseal your tabletop annually using a penetrating stone sealer, available at most hardware and home improvement stores. For routine cleaning, use a mild soap and water solution with a soft cloth. Rinse and dry thoroughly. Spills should be wiped up promptly. Red wine and citrus juice left for prolonged periods of time can affect the natural stones appearance and resistance to stain.
Cushions and Pillows: All cushions can be cleaned by first brushing off any loose dirt, then with a mild soap and water mixture brush them clean. Make sure to use a soft bristle brush or sponge and air dry. Hand wash only and hang to dry. Do not use a washing machine or dryer.