All shipments shipped via common carriers deliver curbside unless otherwise directed and there is an additional charge and is not covered under the free shipping we provide. Orders shipped via UPS, FedEx, DHL and USPS deliver at your front door. If you require additional services such as bringing shipment upstairs in your apartment building, disposal of packing material etc, please inform us before hand so that we may make arrangement for these additional services. Additional charges will be quoted to you for these services.
Please note that we try to minimize your cost by subsidizing your shipping cost. We at Garden2Home.Com will still have to pay the shipping company for all the shipping and handling charges incurred. Therefore, any cancellation from your part after a package has been shipped, it is the customer's responsibility to cover this shipping and handling costs.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by our store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.